FREE SHIPPING ON ALL ORDERS

FAQ

DUE TO COVID-19, THERE MAY BE SOME DELAYS WITH SHIPPING.

WHERE DOES SOLEIL SHIP FROM?

Florida

HOW MUCH IS SHIPPING?

Shipping is free via USPS.

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP OUT?

Your order will ship within 48 hours, excluding weekends and national holidays. 

HOW LONG DOES DELIVERY TAKE?

Delivery takes 1-2 weeks. Please expect delays in delivery due to COVID-19.

HOW DO I APPLY A DISCOUNT CODE TO MY ORDER?

Once you reach the checkout page, enter your code where it says "discount code" then click APPLY. 

CAN I RETURN MY SUNGLASSES IF I DON'T LIKE THEM?

No, all products are final sale.

WHAT DO I DO IF I RECEIVE MY ORDER AND THE ITEM(S) ARE DAMAGED?

Please contact us as at hello@soleilamerica.com within 5 days of receiving your order. Be sure to include your order number, full name, and a photo of the item(s). We will either offer you a full refund or replace the damaged goods with new ones.

NOTE: Soleil does not cover import liabilities that may be applied by the government of the destination country. Soleil will not accept any responsibility for customs delays, duties, or taxes that may apply in the destination country. We are also not responsible for delivery times affected by holidays or natural disasters. 

If you have any additional questions, please shoot us an e-mail at hello@soleilamerica.com and we will get back to you within 24 hours.